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Customer Retention

Customer retention can certainly be a significant part of marketing. It is mainly through marketing actions that can enhance and increase customer retention by seeking to explore tools such as relationship and loyalty marketing as well as database and permission...

Target marketing

Target marketing refers to the determination of a particular subset of consumers that have been determined to be of interest for particular products and or services. The determination of a particular target group for marketing purposes may depend on factors such as...

Market Orientation

Market Orientation To measure the degree of market orientation of a given commercial institution, one has to consider three factors customer orientation, competitor orientation, and inter-functional orientation. All these factors elute the exploration and exploitation...