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      Management Consulting Success and failure

      Many times, it is difficult to come up with some sort of objective measurement to judge the performance of management consultant. There are certainly scientific and non scientific methodology to measure success and failure of any business related action including those undertaken by management consulting firms. This particular entry is meant to look at non scientific ways.

      During our long experience as management consulting firm, we have noticed one particular trend among our past and current clients which was of much surprise. We noticed that the most common mode of measuring success and failure was the mental satisfaction of our clients and their respective employees.

      Generally speaking, it has come to our attention that besides the actual scientific measurements, most clients tend to be influenced by the feedback of their own employees that are involved in the projects. Further, we also have noticed that the involvement of mid management and front line employees enhances the overall client experience.

      It is not to say that individual clients may not stray from such generalizations, yet in the past 4 years, most of our experience points to a single pattern of symbiotic relationship between clients overall satisfaction with our services and the internal feedback from involved employees.

      Ultimately, management consulting firms and individual management consultants are well aware of the psychological aspects of achieving success, yet it is vital to translate the mental and psychological requirements to all participants including mid and low level managers as well as front line employees in order to achieve the greatest possible positive feedback up the chain of command.

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