The mere mention of outsourcing usually triggers some sort of reaction. The proponents of outsourcing argue for the benefits which may include cost savings, greater effectiveness as well as the unavoidable evolution of industrial economies to service based economy. The opponents’ argument relies on talking points such as national security, national pride, lost jobs as well as national self reliance.
The pro and contra arguments have certainly validity within particular reasoning, however, the most important reason may be not be at the center of discussion; namely stakeholders interest. Essentially, the question of outsourcing and its moral and ethical implications maybe only based on one major factor: stakeholder and their interests.
Once there is a uniform agreement as who the actual stakeholders are, it is simple to argue that the ethical responsibilities of organizations with stakeholders is to create and maintain an environment of constant and maximized profits. This naturally leads to tools such as competitive pricing which in turn will lead to outsourcing.
Notwithstanding that profitability is at the center of argument, outsourcing may not be the only solution. There are other ways including internal investments in tools and education that may enable internal units of a given company to perform outsourced tasks with greater cost effectiveness and efficiency.
Ultimately, the greatest challenge is to determine what benefits the stakeholders.
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